• General Policies and Fee Information

1. GENERAL RENTAL REQUIREMENTS

THESE ARE THE GENERAL RENTAL REQUIREMENTS OF THRIFTY^® CAR RENTAL. THE RENTAL COMPANY OPERATING THE THRIFTY CAR RENTAL LOCATION (“THRIFTY”) MAY HAVE OTHER REQUIREMENTS. THE REQUIREMENTS OF THE RENTAL LOCATION WILL CONTROL. CHECK THE LOCAL TERMS & CONDITIONS POSTED ON THE WEB PAGE OF THE RENTING LOCATION FOR MORE INFORMATION ABOUT THEIR TERMS AND CONDITIONS AND POLICIES.

FOR RENTALS OUTSIDE OF THE UNITED STATES AND CANADA, PLEASE REFER TO THE LOCAL TERMS & CONDITIONS WHERE YOU INTEND TO RENT THE VEHICLE.

A. Rental Rates: Daily Rental rates are based on a 24 hour "rental day" starting at the time of rental. The minimum charge is one day, plus mileage, if applicable. The renter will be charged for each hour and/or any part of an hour in excess of a rental day the renter keeps the vehicle, until the vehicle is returned, up to the applicable daily rate. Mileage charges, if applicable, will be the number of miles driven as determined by the odometer readings at the beginning and end of the rental The Rental Rate is subject to increase if you return car more than 24 hours before or 24 hours after the scheduled Return Time.  Late returns beyond 30 minute grace period may be subject to extra hour and/or extra day charges, in addition to any other rental charges. If the renter fails to comply with the conditions applicable to the rate, including any geographic driving restrictions, a mileage charge, surcharge or other rates may apply.

B. Driving Age: The minimum age to rent a vehicle at most locations in the United States and Canada is 20 years of age. In Michigan, New York, and the province of Quebec, the minimum age for most vehicles is 18. Please refer to the Local Policies for specific information on driver ages at the location where you intend to rent and the applicable charge for drivers 20 to 24 years of age. For more information on our young renters program visit: Car Rental for Under 25 Renters.

C. Authorized Drivers: The THRIFTY vehicle may be driven only by an authorized driver. An authorized driver is the renter and any additional person who appears at the time of rental, and signs the rental agreement. All authorized drivers must satisfy our age requirements, have a valid driver's license, provide a physical street resident address, a major credit card or debit card in their own name, and fulfill our other qualifications, which vary by location. Employers and co-employees of renters renting on corporate rate plans, if properly licensed and meet our age requirements, are authorized to drive the Vehicle while acting within the scope of their employment duties. See our credit/debit card and driver’s license requirements below. The authorized driver and any additional authorized drivers may be subject to a driver record check (see below). No other persons are authorized to drive the vehicle.

D. Additional Authorized Drivers and Fees: All additional authorized drivers are required to qualify to drive the vehicle. To qualify, THRIFTY requires all additional drivers, including spouses, to satisfy our minimum age requirements, have a valid driver’s license, and pay an additional driver fee.

However, the following additional drivers do not need to pay an additional driver fee as long as they meet our minimum age requirements and have a valid drivers license:

(1) Thrifty Blue Chip Members

(2) Government renters on official orders,

(3) Corporate account customers on corporate rate plans, and

(4) Drivers/companions of physically impaired customers.

The additional driver may also be subject to a driver record check and an underage driver's fee. (See below). Because the requirements vary by location, please refer to the location's own Terms and Conditions for specific information on additional driver fees at the location where you intend to rent.

E. Underage Driver's Fee: An authorized driver that is 20 to 24 years of age (18 to 24 years of age in Michigan, New York, and the province of Quebec) may be charged an Underage Drivers fee because of such driver's age in addition to the additional driver fee, if applicable. Because the requirements vary by Thrifty location, please refer to the Local Policies for specific information on additional authorized or underage drivers at the location where you intend to rent a Thrifty vehicle. To learn more about Thrifty’s Under 25 Rental Policies, click here.

F. Credit and Debit Card Qualifications/Requirements: To qualify to rent a Thrifty vehicle, the renter must present at the time of rental a valid driver’s license and valid major credit card or debit card (see Debit Card Usage below) in the renter's own name with available credit or funds. A physical card must be presented as Digital Wallet Cards are not accepted. At the time of rental, an authorized hold will be secured on your credit/debit card provided to cover the estimated rental charges plus an additional $200.00 for Credit and $500 for Debit, to cover additional charges that may be incurred. In Canada, At the time of rental, an authorized hold will be secured on your credit/debit card provided to cover the estimated rental charges plus an additional $350.00 CAD for Credit and Debit cards, to cover additional charges that may be incurred. These funds will not be available for your use until the end of the rental after charges apply.

G. Using Debit Cards to Qualify for a Thrifty Rental in the United States

Using Debit Cards to Qualify for a Rental in the United States

Thrifty accepts American Express, MasterCard, Carte Blanche, Visa, Diners Club, Discover, JCB, China Union Pay and some debit cards. We may place an authorized hold on your credit/debit card to cover the estimated rental charges plus up to USD $200.00 for Credit and $500 for Debit, for any additional charges that may be incurred. These funds will not be available for your use.

A valid driver’s license and credit card must be presented. Debit cards issued under VISA, MasterCard and Discover logo which draw funds directly from the cardholder's account may be used at the outset of a rental to qualify when the following requirements are met; 　

• Vehicle class reserved is Compact through Fullsize ONLY
• Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented. In most cases a credit check will be performed for debit card customers to determine credit worthiness at the time of rental. If Thrifty cannot secure credit approval and/or proper identification credentials are not supplied, Thrifty will decline your rental.
• Thrifty Airport locations, the renter is required to provide proof of a return travel ticket to coincide with the rental and present two (2) valid forms of identification.
  • Valid forms of identification are a valid United States or Foreign Country issued Driver’s License AND One (1) of the following forms:
    • An alternative valid credit or debit card embossed/printed with the same name as the driver’s license;
    • A United States or Foreign Country Issued passport in the same name as the driver’s license and debit card;
    • United States or Foreign Country Issued Military Identification Card in the same name as the driver’s license and debit card;
    • Non-Government Form of ID, examples that may be accepted include: store membership card with photo (Costco, Sam’s, etc.) or a company ID badge with photo. Names on both forms must match driver’s name on license and debit card; or
    • A current month Utility statement which is addressed to the renter with the same name and address as present on the renter’s driver’s license (e.g., gas, electric, cable bill).
• Thrifty Off Airport locations, the renter has a reservation made at least one (1) day in advance, must be at least 25 years old, must present two (2) valid forms of identification and one of the following: (a) provide a Corporate Discount Plan (CDP) number or (b) proof of a return travel ticket to coincide with the rental (airline or cruise).

Policy exceptions:

• Debit Card can be used if it is already in your Blue-Chip profile, regardless of vehicle type.
• Debit cards are not accepted on Premium vehicles and above, including Convertibles.
• PayNow rentals, debit cards are not accepted and a major credit card must be presented to process the rental.

An authorization amount including the estimated total for the rental charges and an incremental hold of $200 for credit and $500 for Debit, will be assessed for all renters. These funds will not be available for your use until the end of the rental after charges apply. The above incremental hold will not be applied to established Blue-Chip members cards with a VISA credit or debit on their profile.

Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented. In most cases a credit check will be performed for debit card customers to determine credit worthiness at the time of rental. If Thrifty cannot secure credit approval and/or proper identification credentials are not supplied, Thrifty will decline your rental.

In the event the renter in unable to produce the above required documents, a credit card may be used to secure the rental.　Debit cards are accepted for payment at the end of your rental regardless of vehicle type rented.　

By completing a Reservation, you agree that you have received, read, understand, accept and agree to the terms, conditions, disclosures and notices appearing in these Reservation Terms.　You also consent to the use of electronic records and validity of your electronic signature.

H. "Key Ring" Credit Cards: THRIFTY does not accept the small credit cards issued by credit card companies that fit on a key ring. In the event that a customer presents the key ring credit card at the time of rental, the rental location may ask you to present the standard size credit card or another form of payment.

I. Gasoline Policy: The renter must refill the gas tank of the vehicle within a 10-mile radius of the rental return facility and present a fuel receipt to avoid a refueling charge unless the renter chooses the prepaid fuel option. If the renter chooses the prepaid fuel option, the renter will pay a specified charge as set forth in the rental agreement and have no obligation to return the vehicle with a full tank of fuel. The fuel charge is based on the estimated number of gallons needed to refill the tank multiplied by the rate per gallon charge specified on the rental agreement. THRIFTY may use different methods of estimating the number of gallons needed to refill the tank and these methods of estimation necessarily rely on human judgment. Most THRIFTY locations estimate the number of gallons needed to refill the gas tank either (1) by reading the fuel gauge to estimate the approximate amount of fuel needed to refill the tank (for example, one-half tank) and multiplying that number by the manufacturer's specified fuel tank capacity, or (2) if the renter did not purchase any fuel during the rental, by reading the odometer to determine the amount of miles driven during the rental and dividing that number by the vehicle's estimated fuel efficiency (miles per gallon) based on the manufacturer's fuel efficiency specifications. References herein to miles and gallons shall be kilometers and liters when renting in Canada.

J. Geographic Limitations: At most locations, driving is restricted to the continental United States and Canada. A Canadian resident is prohibited from driving a U.S. owned vehicle into Canada. Please refer to the Terms & Conditions for specific information regarding geographic limitations at the THRIFTY location where you intend to rent a THRIFTY vehicle.

K. Disabled Renters:

1. Available Driving Aids: If the renter will require driving aids to operate a vehicle, please contact us at 1-800-847-4389. This will ensure availability of equipment and allow THRIFTY personnel to install such equipment prior to the rental.

2. Pick-up: We would also ask that you call 1-800-847-4389 prior to your arrival so that we may pick you and your traveling companion up, if any, upon arrival at the airport. At most locations, courtesy telephones are also available to contact us for pick-up.

3. Additional Authorized Drivers: If a traveling companion shall serve as the driver during the rental, please advise the THRIFTY representative at the time of rental and pick-up. There is no additional charge for an additional authorized driver for non-driving disabled renters.

L. Driver Licenses:

United States Citizens and U.S. Military Personnel: A renter or any additional authorized driver who is a citizen of the United States, must present at the time of rental:

(1) A driver's license issued by any state, territory or possession of the United States, and valid for the entire rental period

(2) A temporary driver's license, valid for the entire rental period

(3) A traffic citation issued as a temporary license, valid for the entire rental period (the court date being the expiration date) and a second form of identification with signature (excluding the credit card used for rental),

(4) A valid U.S. military identification card plus an expired driver's license for active duty U.S. military personnel in those states where active duty U.S. military can drive on an expired driver's license.

(5) A valid driver's license issued by a province or territory of Canada

(6) A mobile or digital driver’s license does not replace a valid physical driver’s license and Thrifty customers will still need to supply their hard copy license until further notice.

(7) A foreign driver’s license* issued by the country of residence of the renter and additional drivers is required to be accompanied with a valid passport in the renter’s name. If the driver’s license in not in English, the renter and drivers will be required to present both the foreign issued driver’s license and a current International Driver’s Permit (“IDP”); or, if from Japan, a Japanese Translation Service. An IDP does not give a person the right to drive, but provides a certified translation of the valid foreign driver’s license. An IDP can be obtained in the driver's country of residence only with a valid driver’s license. An IDP (or certified translation) without the foreign issued driver’s license is not acceptable.

International customers renting in the U.S. are also required to present a valid international-issued driver’s license at the time of rent and a valid passport in the same name, as a second form of identification.

M. One-way Rentals: One-way rentals within the United States and within Canada vary by THRIFTY location and vehicle availability. A one-way drop fee will apply.

N. Optional Equipment:

1. Child Safety Seats: For an additional charge, which varies by THRIFTY location, infant, toddler, and child/ youth safety seats are available at many THRIFTY locations.

2. Ski Racks: Ski racks are available at some THRIFTY locations where travel to ski resorts is anticipated during the winter season. There is an additional charge for ski racks.

O. Optional Services:

1. Premium Emergency Roadside Service (“PERS”):  Premium Emergency Roadside Assistance is an optional service which, if accepted, reduces your financial liability for services required to remedy non-mechanical problems of the vehicle and/or problems resulting from an accident or collision.

Please see below for a brief summary of cover in USD.

Lock out service maximum $250.00 per rental

Remote Unlock  maximum $105 per rental

Damage/Broken Keys, Fob, Key Card  maximum $500 per rental

Dead battery service maximum $250.00 per rental

Spare tire mounting service maximum $250.00 per rental

No spare tire towing maximum $250.00 per rental

Out of Gas service maximum $250.00 per rental
Out of EV Range/Charge Service (EV Range delivery) maximum $250 per rental

Out of EV Range/Charge Service (towing to a charging station)  maximum $350 per rental

Lost key service  maximum $500.00 per rental

Missing/Stolen/Damaged EV Charging Cable/Adapter    N/A

Car Stuck/Winch Service    maximum $500 per rental

Full details of the cover and conditions are available from each rental location.

Requirements for corporate account customers may vary. Please contact the appropriate department.

2. PlatePass All-Inclusive Service: Many roads throughout the United States are “all-electronic,” which means that there is not an option to pay for tolls with cash or credit/debit cards when utilizing these toll roads.As a convenience, Thrifty offers its customers an all-inclusive tolling product - PlatePass® - which is an optional product to pay a daily fee for all electronic tolls that the customer encounters during his/her rental.(Prices vary by state) If a customer declines the PlatePass® All Inclusive option, Thrifty will charge the customer a $9.99 usage day fee for each day the customer  each toll incurred plus the cash/highest undiscounted price for each electronic toll incurred, unless the customer makes some other arrangement to directly pay for the electronic tolls he/she incurs. These toll-related charges can be avoided by staying off toll roads, using a personal transponder – where permitted – or by making direct-pay arrangements with the toll authority – where allowed Click Here .

P. Additional Fees:

At most THRIFTY locations, the renter may incur one or more of the following charges and fees: (i) an (airport) concession recovery fee or off-airport access fee; (ii) an (airport) consolidated facility charge; plus, frequent flyer surcharges, and vehicle license fees which are the estimated average per day per vehicle portion of our total annual vehicle taxes, licensing, titling, and registration costs, and other governmental fees or charges on top of the daily rate and any optional products and services the renter selects. These charges are calculated either as a per day or a per rental charge.

Change Fees - In order to ensure that your car is ready and waiting for you, Thrifty has introduced Change Fees that will reduce last-minute disruptions to our vehicle planning.

1. Early Return Fee: Applies if you did not prepay your rental charges and returned the vehicle more than 24 hours early before the return time indicated in your rental agreement. You will only pay for the days used, but there will be a $25 charge to partially compensate Thrifty for our inability to rent your vehicle during the remaining time reserved for your use. You can reduce the fee paid by calling the On-Rent Help Desk at 1-877-283-0898 to update the date and time of your return.
   
   
2. Late Return Fee: In addition to charging additional rental days for a late return, we reserve the right to charge $16 per day (maximum of 5 days) to compensate us in part for the costs we incur in finding an alternative vehicle to satisfy our next booking for your vehicle. You can reduce the fee paid by calling the On-Rent Help Desk at 1-877-283-0898 to update the date and time of your return.
   
   
3. Return Change Fee: Applies if you change the location or date/time of your rental and proactively notify Thrifty by calling the On-Rent Help Desk at 1-877-283-0898. There is a nominal $10 fee associated with the change to your rental agreement.

Energy Surcharge - Separate and apart from the costs of fueling rental vehicles, energy costs represent a substantial portion of Thrifty's operating expenses. To offset the significant costs of utility charges, bus fuel, oil and grease and related costs, Thrifty is separately imposing an Energy Surcharge. This Charge is not intended to reflect a precise measure of Thrifty's actual energy costs incurred to serve a particular customer.

Q. Lost and Found: Thrifty Car Rental will not uphold responsibility for any personal belongings left in the vehicle or within the location premises. If you have lost items, please contact customer service as soon as possible - http://www.thrifty.com/CustomerCare/content.aspx

2. ELECTRIC VEHICLE RENTAL TERMS ("Rental Terms") : These Electric Vehicle Rental Terms ("Rental Terms") are between The Hertz Corporation and its affiliates ("Hertz" or "us") and You and apply to a rental of an electric vehicle ("EV") from Hertz. An EV is defined as a vehicle that exclusively uses battery power rather than gasoline or diesel fuel. These Electric Vehicle Rental Terms are in addition to the Terms and Conditions of the Rental Agreement applicable to your rental.

A. EV CHARGE LEVEL AT PICK-UP AND RETURN : Hertz will endeavor to provide the EV at time of vehicle pick-up with a battery charge of 80%. You are required to return the EV with a minimum charge of 10%. You are responsible to maintain a sufficient charge on the EV during your rental. You will be responsible for the cost of any tow if the EV is not drivable due to a low battery. You are not authorized to call a private tow on Hertz' behalf. All tows of the EV must be by flatbed and must be arranged through Hertz Emergency Roadside Assistance. If the EV is overdue for return Hertz may remotely disable and recover the EV.

B. RANGE : Range is the estimated distance an EV can travel on a single charge. The EV information provided with your reservation that describes a range is not guaranteed. The battery life of the EV is impacted by a number of factors including weather, driving and road conditions. It is your responsibility to ensure the EV has sufficient remaining battery life to return the EV to Hertz or reach an EV charging station.

C. CHARGING DURING RENTAL : Subject to Tesla's terms and conditions, Tesla EV's are able to access Tesla Superchargers to recharge the EV. If You use a Tesla Supercharger to recharge the EV during your rental, that cost will be billed back to Hertz and added to your rental charges. These charges may not appear on the final invoice and may be added later due to processing time. Battery charging limit on a Tesla should be set at 90% maximum. You may recharge the EV at other public or private charging locations at your own cost. You may also have to register and incur a fee at certain of these locations. You are responsible for any registration (including accepting terms and conditions and privacy policy) and any fees. If You do not move the EV promptly from the charging stall when it is finished charging. You may incur an Idle fee for the time the EV remains in a charging stall after it is finished charging. You are responsible for and will indemnify Hertz for any Idle or similar fee incurred when the EV is on rent to You. If the EV is overdue for return Hertz reserves the right to remotely disable and remove the EV from the charging platform.

D. CHARGE PURCHASE OPTION (CPO)/EV BATTERY RECHARGE FEE/UNDERCHARGE BATTERY FEE : With the purchase of the optional Charge Purchase Option (CPO) for a fee of $35.00 at the time of rental, You can return the EV at any charge level above 10%. If You return the EV at the same charge level as at the time of rent, the CPO charge will be removed. If You do not elect to purchase the optional CPO and You return the EV with a charge level less than 70% You will be assessed an EV Battery Recharge fee of $35.00 unless the charge level at time of rental was less than 75%. If the EV is rented at with a charge level of less than 75% no EV Battery Recharge fee will apply at return. If You

return the EV with a charge level less than 10% an Undercharge Battery fee of $25.00 will apply in addition to any applicable EV Battery Recharge fee.

E. DAMAGE TO CHARGING STATIONS: You are responsible for any damage to the EV, the charging station equipment or the charging location when charging the EV during your rental. You will indemnify Hertz for any charges, fines, or penalties You incur for any damage or loss to the EV, the charging station or location during your rental.

F. EQUIPMENT: The EV will be provided to You with certain equipment for which You are responsible. You are responsible to notify Hertz if

any of the following equipment is not with the EV at the time of pick up. Otherwise, You will be charged for any missing equipment at return. Loss Damage Waiver (LDW) does not apply to damage or loss of the equipment provided with the EV.

G. Key card or fob : You are responsible to return the Key card or Key fob upon your rental return. If the Key card or fob is damaged or lost, You will be charged to replace the Key Card or fob and a service fee. The Key card or Key fob must only be used to charge the EV You have rented. Sharing the Key card or Key fob, using additional Key cards or Key fobs to charge the EV, or charging other vehicles is prohibited. Any misuse of the Key card or Key fob in breach of these Rental Terms will result in additional usage charges.

H. Tesla Charging Kit : The Tesla Charging Kit consists of 1 Mobile Connector; 1 Storage Bag; and 1 NEMA 5-15 Adapter. You are responsible to return all contents of the Charging Kit upon your rental return. If the Charging Kit, or any part of the contents are damaged or lost, You will be charged for a complete Charging Kit, as these items are not available to be replaced individually, and a service fee.

I. J1772 Adapter :You are responsible to return the J1772 Adapter on your rental return. If this Adapter is damaged or lost, You will be charged to replace the Adapter and a service fee.

J. SOFTWARE UPDATES: The EV may contain onboard computers which periodically suggest software updates. You are not authorized to update the in-vehicle software at any time unless specifically requested to do so by a Hertz representative. If a software update prompt is received during your rental, please ignore this or press cancel. If You do update the software (other than following the explicit instruction of a Hertz representative) this is at your own risk and Hertz accepts no responsibility or liability whatsoever including, but not limited to,any loss of use, interruption of service, incompatibility with training materials or otherwise.

K. DASH CAM AND PERSONAL DATA: The EV may be equipped with a Dash Cam which may record incidents involving the EV during

your rental and may be used by Hertz. You are responsible at return to delete all personal data input by You or collected by the EV during your rental. Please note, the EV may still retain recordings if the EV is involved in an accident.

3. LIABILITY, INSURANCE AND OPTIONAL PROTECTION PACKAGE

A. Loss or Damage to the THRIFTY vehicle: The renter and any additional drivers are absolutely liable for any loss or damage to the rental vehicle, even if someone else caused it or the cause is unknown, whether due to theft, fire, hail, flood, collision, vandalism, or any other cause, subject to limitations imposed by the law where the vehicle is rented. This liability will not exceed the full value of the vehicle, plus:

1. Actual towing and storage charges;

2. Loss of use;

3. Diminution in value, regardless of whether the vehicle is repaired or not;

4. All rental charges through the date you report the incident if not returnable or the return date, whichever is later;

5. Any out-of-pocket expenses incurred by us as a result of the loss or damage to the vehicle;

6. A reasonable administrative fee; and

7. Pro-rata license plate fees, all as allowed by law.

B. Third Party Liability Claims: Unless otherwise required by applicable law, a renter and/or any additional authorized driver (and the respective insurance company of each) is primarily responsible for all third party claims of personal injury, including death, and property damage caused or arising from the use and operation of the Thrifty vehicle during the rental. You agree to indemnify and hold THRIFTY harmless from and against, and will defend THRIFTY against all loss, liability or damages whatsoever arising out of the use or operation of the vehicle during the rental, plus costs and attorneys’ fees. (To the extent THRIFTY is required to provide coverage, in spite of the terms of the rental agreement, it shall only be in an amount necessary to satisfy the minimum financial responsibility limits required by applicable law.)

C. Optional Protection Package: At the time of rental, THRIFTY offers for purchase at the option of the renter, Loss Damage Waiver ("LDW"), Personal Protection Plan ("P&P"), Protection Plus(PP), Personal Accident Insurance ("PAI"), Personal Effects Insurance("PEC"), Emergency Sickness Protection ("ESP"), and Liability Insurance Supplement ("LIS"). The cost, coverage, provider and availability vary by location, vehicle category and rate. Please refer to the location's Terms & Conditions to determine whether LIS is required for travel into Canada and the cost of such coverage. The optional products offered by the rental company may duplicate coverage provided by the renter's personal automobile insurance or insurance the renter may have through another source. Purchase of optional products is not required to rent the vehicle. Separate brochures available at the rental location summarize the optional products. We charge a per day fee for each day, or part of a day, the vehicle is rented for any optional products you select.

1. Loss Damage Waiver ("LDW"):

If the renter purchases one of the optional LDW plans, THRIFTY will agree to waive the renter's responsibility for loss or damage to the vehicle in full or in part (depending on the LDW plan accepted). LDW is not insurance or an insurance product.

LDW does not apply if: (1) the renter uses the vehicle in violation of the rental agreement; (2) the renter fails to remove the keys, or close and lock all windows, doors and trunk, and the vehicle is stolen or vandalized; (3) the renter fails to notify us and the police immediately after the loss; and (4) the renter fails to pay the charges under the rental agreement; or (5) other exceptions as allowed by the applicable state or provincial law.

Before deciding whether to purchase LDW, the renter may wish to determine whether their own automobile insurance or credit card agreement provides coverage for rental vehicle damage or loss and determine the amount of the deductible under your own insurance coverage. The purchase of LDW is not mandatory. LDW is not insurance.

2. Personal Protection Plan ("P&P"): P&P includes Personal Accident Insurance ("PAI") and Personal Effects Insurance (“PEC”) and where offered must be purchased together. P&P is not offered in Canada.

a.) PAI provides benefits to the renter and the renter's passengers for accidental medical expenses, ambulance expenses and accidental death benefits during the rental. If this optional coverage is purchased by a renter, the renter is covered twenty-four hours a day for all accidents, whether the renter is actually in the rental vehicle or not at the time of the accident. Passengers in a THRIFTY vehicle are only covered for accidents occurring while the passengers occupy the THRIFTY vehicle. Click here for the Personal Accident Insurance Claim Form.

b.) PEC insures the personal effects of the renter and any member of the renter's immediate family traveling with the renter up to the limits of liability provided. A member of a renter's immediate family must permanently reside in the renter's household. If this optional coverage is purchased by the renter, PEC covers only personal effects with which the renter or immediate family member are traveling. PEC pays covered claims even if the renter's homeowner's policy provides coverage.  Click here for the Personal Effects Coverage Claim Form.

3. Liability Insurance Supplement ("LIS"):

For rentals in the U.S., Liability Insurance Supplement (LIS) provides you with up to $1 million ($300,000 effective as of January 1, 2025) of increased protection should bodily injury and property damage claims be made against you by people injured in an accident. LIS safeguards your insurance policy and/or your personal assets for the first $1 million ($300,000 effective as of January 1, 2025) should such claims be made against you. Until December 31, 2024, LIS also provides uninsured/underinsured motorist coverage up to $1,000,000 per occurrence for combined bodily injury and/or property damage claims. You and authorized drivers are covered while driving the rental car within the United States and Canada, but only if the car is rented in the U.S. Coverage does not apply in Mexico. LIS limits may vary in certain states, and terms and conditions apply.

There are some exclusions to this coverage, including without limitation which we feel you should know. Under LIS, in the event of an accident, you will not be protected for third party liability:

• If LIS is not accepted at commencement of the rental or if you fail to pay the charges for LIS.
• If you permit the use of the car by anyone other than you or an authorized operator, or If you or an authorized driver operated the rental car in violation of otherwise violate the Rental Agreement, Including, but not limited to, operating the car while legally intoxicated or under the influence of alcohol, drugs or other absorbed elements, for any purpose that could properly be charged as a crime, to tow or push anything, in a speed or racing contest or demonstration, to carry persons or property for hire, or to carry hazardous materials.
• If the car or LIS coverage was obtained by fraud or misrepresentation.
• LIS is third party liability coverage only, except as pertaining to Uninsured/Underinsured Motorist Coverage (if applicable).
• Except where permitted required by law, LIS does not cover personal injury to you or any authorized operator of the rental car or to your or their family members who are related by blood, marriage or adoption and reside in your or their household.

4. Protection Plus ("PP"): In Canada, where available, if the renter purchases PP, it will provide limited benefits to the authorized driver and passengers of the vehicle during the rental for accidental medical expenses, ambulance expenses and accidental death, repatriation, rehabilitation, legal defense, emergency road service and mechanical breakdown towing benefits, and loss to personal belongings if certain terms and conditions are met.

5. Emergency Sickness Protection ("ESP"): ESP is available to all renters who are non-U.S. citizens including Canadians who possess valid non-U.S. passports at the time of rental. ESP provides certain medical benefits for some sicknesses that may occur during rental periods of thirty days or less. ESP also covers individuals possessing valid non-U.S. passports at the time of rental traveling with the renter. Benefits include up to $10,000 per person for reasonable and customary cost of necessary medical care for covered sickness, including (A) medical or surgical treatment; (B) hospital services, supplies, x-rays and laboratory fees; (C) local ambulance and (D) visits to a physician’s office, and are subject to a $100 deductible per person per sickness. ESP does not provide coverage for any sickness for which symptoms began or treatment received during the twelve months prior to the beginning of the rental period; expenses incurred outside of the U.S.; expenses for eyeglasses, contact lenses or hearing aids; losses incurred while participating in racing, professional club, intercollegiate or interscholastic sports; losses from an accident, cardiovascular disease, cancers tumors, tuberculosis, organ transplant, congenital conditions, deviated septum, cosmetic surgery, dental care, sexually transmitted diseases, birth control, fertility/infertility treatment, pregnancy, miscarriage, abortion, and emotional or mental disorders of any kind; and losses while traveling against the advice of a physician or while traveling for the purpose of receiving medical treatment. ESP does not apply in Mexico.

6. Mexico Insurance: Vehicles rented in the United States may not be driven into Mexico without obtaining Mexico Insurance.  Mexico Insurance provides a customer with liability and damage protection on the rental vehicle to be in compliance with Mexican law when visiting Mexico.  The Mexico Insurance policy permits  the customer to travel up to 250 miles south of the U.S./Mexico border in the rented vehicle. The policy provides coverage for liability to third parties arising from the use of the rental vehicle (to the applicable limit of liability), collision and comprehensive coverage for the rental vehicle (subject to applicable deductibles) and limited medical expense coverage. Coverage is subject to all limits, terms, limitations and exclusions in the Mexico Insurance policy. Mexico Insurance is available only at select locations.

THIS IS A SUMMARY ONLY AND IS SUBJECT TO SPECIFIC BENEFITS, EXCLUSIONS, LIMITATIONS AND EXCEPTIONS OF THE LIABILITY INSURANCE SUPPLEMENT,  PERSONAL ACCIDENT ANDN PERSONAL EFFECTS AND EMERGENCY PROTECTION INSURANCE POLICIES (WHICH ARE AVAILABLE FOR INSPECTION UPON REQUEST).

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ⁱThrifty Car Rental is a Registered Trademark of Thrifty Car Rental.

* Revised and Effective March 1, 2019.